Hosts: Dave & Bets
Group: 10ppl (including some friends from overseas)
What was meant to be a nice dinner at Hussar Grill Willowbridge turned out to be an AWESOME evening @ Adega !!! Confusing?? Let me explain...
We arrived at Hussar only to find that they have seated us in a non-smoking section after we'd booked a month in advance AND confirmed twice with them telephonically. First their extractors weren't working & then someone else came and told us that it's because they close their smoking section in the evenings??? Would have been nice if they had told us that over the phone, but it was obvious that they were fumbling around for excuses.
Anyway we went in search of another restaurant in Willowbridge and found Adega - who were very accommodating and even opened the one section to get us in.
Food was great and the service excellent (thank you Henriet)!
They have quite a variety on their menu & we got so lucky landing up there on a Tuesday because they had 1/2 price on sushi, oysters for R4,90 and great specials on steaks and prawns! Everything was delicious except maybe for the lamb shank that was a bit tough. I haven't seen so many empty plates in a while :) They were also very leanient when it came to the menu and even made up a special starter for Rita. No one ordered dessert - there was just no space after all the juicy prawns and steaks.
We haven't been that lucky with recent venues and I'm very glad we went there. I'm sure we'll keep Adega in mind next time we want to go out for a nice supper.
(oh corkage R25 and I must add that I LOVE their red wine glasses - I'm sure the whole bottle would have fitted in one if we tried)
STUNNING EVENING, THANKS EVERYONE :)
2 comments:
Hussar Grill handled the situation very poorly and need to get their act together! the manager was very abrupt and unaccomadatiing as the mess up was clearly from their side!
The "silver lining".... Adego!!! What a fantastic place,the food was excellent, service great and prices fantastic! And very accomadating for a group of 10 without a booking.
To Dave, Bets and Friends
I refer to your recent and entirely uncacceptable experience at The Hussar Grill in Willowbridge and wish to offer our most sincere apologies for what was quite clearly an extremely poor performance on our part.
It was a last minute decision to open the smoking area to non-smokers as the restaurant was very busy (hence we did not contact you). We did however organise the patio outside for your exclusive use. We are acutely aware of the damage that incidents such as you experienced can do to our good name. I would really welcome the opportunity to chat with you personally and I will continue to try to reach you on the number that was given to us when the reservation was made.
Once again our sincere apologies,
Russell and The Hussar Grill Team
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